Why use us?
The business benefits of managed business and corporate travel services are many. Commonly used by large corporates to minimise and control spend on business travel, SMEs (small to medium enterprises) are now looking seriously at outsourcing their travel management to business travel agents.
Simply put, business benefits on corporate business travel can be considerable.
Utilising Travel Management Solutions’ current administration, invoice checking and mapping systems, we will reduce what we call “leakage” from transport suppliers overcharging in respect of services supplied.
This leakage has been known to be as high as 25% for some clients and although it may not be as high for some customers there are undoubtedly potential savings to be had. True negotiated rates with accommodation providers allow us to offer aggressively discounted hotel accommodation rates achieving savings of up-to 40% on publicly available rates.
With an average combined saving of around 30% possible, how would this affect your business spend? By booking travel as part of a larger group means that you can take advantage of savings made due to bulk bookings. In addition to this the extra business travel information available to you along with additional services provided by business travel companies makes it even more cost effective to use an out sourced service.
Relationships are critical in business, and even more so in the corporate travel business sector that involves many constantly changing parameters. Our clients’ welfare is critical to our success, and we believe in providing the highest levels of customer service possible for end users. We also believe that this level of customer service and detail should also be provided on a higher level and because of this we ensure that each client has an account manager matched to their requirements. Our account managers will make as much or as little contact as required by the client and will focus on delivering to the client the highest service standards possible.
Whether it is a meeting that has over-run, a missed connection or a cancellation, travel arrangements can often deviate from plan. When many travel companies have closed for the day, we continue operating from our UK offices 24 hours a day, 7 days a week, 365 days of the year.
We don’t rely upon an on-call manager; our control centre is fully staffed 24 hours a day to address your business travel requirements.
Having up to date and accurate financial information is critical for businesses. Travel Management Solutions provide our clients with the flexibility to view and download statements on-line at any time, ensuring that you know exactly what your travel spend is at any given time. For those requiring more in-depth management information, our Comprehensive Reporting service allows clients to design their own reports to get exactly the information and data they require. Reporting can be scheduled to arrive in your inbox at a time that suits you. All of this is fully inclusive as part of our service to select clients.
Guaranteed Service Level Agreements
One of the benefits of using Travel Management Solutions is that we offer contract clients the option of our SLA programme. Provided to select clients, our SLAs are designed to provide comfort to clients whose business travel calls for on-demand, high availability transport and travel regardless of location or time of day. Many clients in the banking, insurance, travel and transport sectors take advantage of our capabilities to provide last minute, late availability travel solutions every day.
Great Customer Service
Great Customer Service goes beyond just delivering. We want our clients to enjoy using our services and have faith in the knowledge that we will deliver them successfully whilst giving the client the information and feed back they require. At Travel Management Solutions it is our aim to:
- Answer the phone within 30 seconds
- Respond to emails within 30 minutes
- Action requests within 1 hour
All of this delivered by our professional and friendly staff 24 hours a day, 365 days a year.
If you like what you see, and want to start using us then it’s as simple as making a phone call. We’ll set up an account for you straight away to allow you to take advantage of our services.
Regardless of your company size, feel free to give us a call to discuss your requirements. If you would like us to help you with all your business travel needs you can open an account with us. We are committed to giving you the best service to help your business save both time and money.